News Release Details

Insight Brings Veeam into OneCall Support, Managed Services Ecosystem

April 24, 2019

Offers expert monitoring and troubleshooting for Veeam’s full portfolio of Cloud Data Management solutions


Insight Enterprises (NASDAQ:NSIT), the global systems integrator of Insight Intelligent Technology Solutions™ for organizations of all sizes, today announced that its Insight OneCall™ support and managed services team now supports Veeam Software’s full portfolio of Cloud Data Management solutions. Veeam solutions are designed for continuous availability and data protection in physical, virtual and cloud environments.

The addition of Veeam to Insight’s Cloud + Data Center Transformation support portfolio highlights the growing importance of integrating data protection for on- and off-premises workloads in today’s hybrid IT environments. Engaging Insight’s dedicated support team to provide 24/7 monitoring, technical support and troubleshooting for these solutions enables in-house IT departments to spend more time planning and executing initiatives that deliver strategic value to the business.

“Modernizing data centers to take advantage of new technologies and drive IT transformation is a challenge on every level, and that includes gaining the new skills to manage the latest technologies,” said Shawn O’Grady, senior vice president and general manager, Cloud + Data Center Transformation, Insight. “We continue to expand our support services portfolio with technologies from innovators like Veeam Software to help lighten the load and give clients a wider runway for undertaking new transformation activities that will help grow their business.”

Veeam joins a rapidly expanding list of data center technologies for which Insight offers expert operational oversight. Clients can outsource a wide range of storage, compute and networking technologies to the team, either singly or in combination, in order to improve internal IT resource allocation, fill skills gaps, expedite issue resolution and reduce the risk of system downtime.

“With the rise of hybrid, multi-cloud IT landscapes, enterprises need a solution that simplifies and assures data protection for all workloads regardless of location,” said Kevin Rooney, VP Americas Partner Sales, Veeam Software. “That’s why our solutions are built to assure data availability for any app, any data and any cloud with single-pane-of-glass management and intelligent automation. Partnering with Insight adds a third-party oversight option that eliminates the learning curve and gives customers access to a strong team that is 100 percent focused on managing and troubleshooting core infrastructure systems.”

Named Veeam’s 2018 Impact Partner of the Year, Insight provides OneCall services through a team of more than 800 architects, engineers and consultants with deep expertise across server, storage and network technologies. The team’s OneCall Support and Managed Services specialists streamline incident resolution, optimize management and maximize performance across on- and off-premises environments.

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About Insight

Today, every business is a technology business. Insight Enterprises Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of Digital Innovation, Cloud + Data Center Transformation, Connected Workforce, and Supply Chain Optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 7,400+ employees help clients innovate and optimize their operations to run business smarter. Discover more at NSIT-M


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